Queries
Questions
Regarding Print-On-Demand:
a. What is Print-On-Demand?
b. How does Print-On-Demand help me?
c. How many books do I have to print?
d. What stock do you use for printing?
e. What is your turn around time? How long does it take between order and delivery?
Regarding The Manuscript:
a. What software do I use to prepare my manuscript?
b. What do you need to get started?
c. What if I need more copies printed?
Regarding CinnamonTeal:
a. How much does it cost to use this service?
b. My work is not in English. Can I still have my book published?
c. Do I have to be represented by an agent?
d. Will CinnamonTeal lay out my design for me?
e. What are the book sizes you allow?
f. Do I lose the rights to my work?
g. Can I use CinnamonTeal in conjunction with another publishing company?
h. I have found another publisher and wish to have the services of CinnamonTeal terminated. How do I proceed?
i. If I have other questions regarding this service, how do I contact CinnamonTeal?
Regarding Sale of my books:
a. How long will it be before my book is available for sale?
b. Can I avail of an author's discount?
c. Are volume discounts available?
d. What are the payment options available for buyers of my book?
e. How do I pay for services rendered?
f. How will I get paid?
Answers
Regarding Print-On-Demand:
a. What is Print-On-Demand?
Put simply, it is technology that allows books and publications to be printed in very small quantities, even one book each time.
b. How does Print-On-Demand help me?
If you are a new author or are a small publisher, print-on-demand helps you save by avoiding investments in large inventory. As a small business, print-on-demand helps in reducing costs of printing manuals and reports. Print-On-Demand also helps regular publishers by helping them make backlists available without large print runs.
c. How many books do I have to print?
As many as you wish. There is no minimum or maximum number of books you have to print. If you want just one copy, we'll give you just one.
d. What stock do you use for printing?
We use 80gsm maplitho (in natural shade or white) for the pages and 300gsm for the cover. Authors may also specify their stock of choice and we will be happy to oblige subject to availability of the requested stock.
e. How long does it take between order and delivery?
The turn around time depends upon the number of copies ordered and the courier company preferred. As a benchmark, once a completed manuscript is submitted, it takes about eight days to receive it, time of transit included.
Regarding The Manuscript:
a. What software do I use to prepare my manuscript?
There are many word-processing programs available that will help you design your book. Among the many that have been tried and tested, we have zeroed in on Lyx. Like one of our users said, "there is a learning curve involved, but it is worth the effort". Take your time mastering the software, there is much you can do with it. And the Help Files and Internet Resources will provide you all the answers you need.
Scribus is another versatile page layout program you can use, especially if you are familiar with Adobe® PageMaker, QuarkXPress or Adobe® InDesign. Scribus is free to use and can be downloaded from here.
Cover designs and illustrations within the book can be developed using Inkscape, a freely available vector graphics editor, with capabilities similar to Illustrator, CorelDraw, or Xara X, using the W3C standard Scalable Vector Graphics (SVG) file format..
Additionally, there are resources available on the Internet that will help you convert your files into PDF format. Some of those resources are:
i.pdfonline.com - word-to-pdf converter
ii. fastpdf.com - another one
iii. PDF Creator is installed as a printer driver. To create a PDF, open your document, then print to the PDF Creator "printer." The result is a PDF file.
b. What do you need to get started?
In order to get started we simply need your content and cover in seperate pdf files. For details on how to format your content and cover, click here and here.
Please note that we prefer you provide your text after at least one round of editing. You could choose to have your book edited yourself or engage our services. We provide editorial services such as editing and proof reading besides other related services such as cover design, page layout, translation and ghost-writing.
c. What if I need more copies printed?
We archive all our data on a secured server that is backed up regularly. That means if you want to have your book printed at any time, just email us and we will send you your printed book. You need to submit your digital file just once.
Regarding CinnamonTeal:
a. How much does it cost to use this service?
There are no upfront costs involved i.e. you don't have to invest any money up front to have your work published. When your book gets sold, CinnamonTeal will handle the transaction and pay you the Author's Revenue that you specified while submitting your manuscript. As a result of this purchase, CinnamonTeal will also earn a small commission.
However, if you wish to purchase additional services such as editing and cover design, those services will be charged individually.
Because of the nature of this service, we are unable to accept returns. Retailers understand this peculiar situation and may be reluctant to stock your books. We therefore ask you to buy a couple of your own books so that they can be reviewed and can be used to persuade retailers to stock a few copies. Of course, you will be able to avail of author discounts when you purchase your own books.
b. My work is not in English. Can I still have my book published?
Yes, you can. As long as your manuscript is completed in the appropriate fonts and according to your layout, you may submit it to CinnamonTeal for publishing. We can also help you prepare your manuscript.
c. Do I have to be represented by an agent?
No, not if you are approaching us. Other publishing houses may insist that you be represented by an agent. We do not. If you have a manuscript that you have laboured upon and wish to publish it, you can approach us all by yourself.
d. Will CinnamonTeal lay out my design for me?
No, it will not. However, you may avail of pre-publishing services that we provide. These will cost you over and above the cost of publishing the book.
e. What are the book sizes you allow?
We provide the following book sizes:
a. 5in. x 8in. or 6in. x 9in. (the size of paperback novels)
b. 6.625in. x 10.25in. (the size of comic books)
c. 7.5in. x 9.25in. (the size of technical manuals)
d. 13in. x 11in. (the size of coffee table books)
Actually, you may have your book in any size you wish but these sizes are those for which there is least wastage of paper.
f. Do I lose the rights to my work?
No, you do not. You remain in complete ownership of all your work. If you own an ISBN, it will be published by you. However, if you choose to avail of an ISBN owned by CinnamonTeal, it will be published by CinnamonTeal. In both cases, you continue to own the rights in your name and CinnamonTeal does not make any claim or restriction on the ownership of your work.
However, please do note that if you wish to be published by some other publisher you need to inform us a month in advance so that we can remove your book from our listings.
g. Can I use CinnamonTeal in conjunction with another publishing company?
You may, provided you get express written permission from the other publishers that they do not object to your association with CinnamonTeal. A copy of that letter of permission needs to be delivered to us.
h. I have found another publisher and wish to have the services of CinnamonTeal terminated. How do I proceed?
CinnamonTeal enters into a non-exclusive agreement with every author and that means you can terminate the services of CinnamonTeal at any time. However, you need to give an advance notice of at least a month so that the book is delisted from the online bookstore.
Please note that consequent to termination of service, CinnamonTeal is under no obligation to provide the manuscript files. CinnamonTeal, however, does undertake that those files will not be used without the author's express permission.
i. If I have other questions regarding this service, how do I contact CinnamonTeal?
We prefer that you email us at editorialservices[at]dogearsetc[dot]com. You may also call us on +91 98503 98530/31 between 4 and 10p.m. IST [GMT +5:30].
Regarding Sale of my books:
a. How long will it be before my book is available for sale?
Your book will be listed online and available for sale two weeks after the complete manuscript is submitted. By complete manuscript we mean one that needs no further improvement or additional work on it. The text, the cover and illustrations, if needed, should all be submitted.
b. Can I avail of an author's discount?
You can. However, during purchase you will be expected to pay the entire amount for the book. An amount equalling the Author's Revenue (i.e. 80% of the profit) will be credited to you soon after your purchase.
c. Are volume discounts available?
Yes they are. For details contact us.
d. What are the payment options available for buyers of my book?
The following payment options are available to buyers on Dogears Etc.:
Credit Cards:
- American Express
- Diners Club
- Visa
Net-Banking:
To avail of this facility, you need to have an internet enabled bank account with any of the following banks to perform a net-banking
transaction.
- PUNJAB NATIONAL BANK Internet Banking
- HDFC Direct Pay
- CITIBANK NRI Rupee Checking
- CITIBANK Bank ACCOUNT Online
- CITIBANK SUVIDHA Online ACCOUNT
- ICICI Bank.com
- Oriental Bank Of Commerce ipay Netbanking
- IDBI i Net Banking
- UTI I Connect Net Banking
- Federal Bank FedNet Banking
- Kotak Mahindra Bank
- Bank of Rajasthan
- IndusInd Bank
Pay by Mobile:
To avail of this facility, you need to get regsitered with Paymate. Currently this option is available only for Citibank (India) account holders. For further details about Paymate, we request you to click here.
Pay by Cash Cards:
Customers can also avail of another payment option called ITZ Payment Cards. For further details about this option, we request you to click here.
Pay By Cheque/Demand Draft/Direct Deposit:
Customers can also pay by Cheque and b]Demand Draft made in favour of DOGEARS PRINT MEDIA PRIVATE LIMITED.
Please note that we currently do not offer Cash-On-Delivery as a payment option.
e. How do I pay for services rendered?
You will be invoiced for services rendered to you and you will be expected to pay within 10 days of receipt of invoice. Our terms of payment are 50% before and 50% after the service is rendered.
f. How will I get paid?
If your books have been sold during the month to persons other than you (i.e. if you have not bought those books yourself), you will receive an amount equal to the Author's Revenue by cheque at the end of each month. The cheque will be accompanied by a detailed account of each sale and the amount due to you. If you have bought your books yourself, you will be reimbursed the author discounts.